FAQ

Who is appropriate for Physical Therapy? 
A physical therapist can determine who is appropriate for treatment and this is done at initial evaluation.  Specifically, for Mechanical Diagnosis and Therapy, the following conditions are considered appropriate for evaluation:

  • Low back pain with or without leg pain or numbness
  • Neck pain with or without arm pain or numbness
  • Headaches
  • Pain arising from the muscles or joints of the arms or legs

Do I need a referral?
Usually no, since 2007 physical therapists with a Masters or Doctor of Physical Therapy degree can evaluate and treat patients without physician referral in Tennessee (direct access).  Our staff who perform assessment under direct access have their Doctor of Physical Therapy degree as well as advanced certification in musculoskeletal care.

However, some insurance companies may require a referral, specifically Medicare and Medicaid plans. If you have questions about whether your insurance requires a referral, please call us!

What if I don’t have health insurance?
We strive to make physical therapy affordable for everyone, including those who are uninsured or underinsured by offering a cash pay option.  Please call our office about our contracted rate with your insurance company or our cash pay rate.

We believe our method of treatment is the most affordable way to relieve pain and restore function. Recent studies indicate our average number of visits is 66% less than the average PT clinic, that is a 66% savings for our patients.

How long is a course of treatment?
An average course of treatment is 7  visits, but this depends on the complexity of your case and your diligence when following our recommendations.  We want you to recover as quickly as possible (and tell your friends all about it).

How long is each treatment session?
The initial examination is approximately 45 minutes, with return visits lasting 30-45 minutes.  Keeping you longer to perform exercise you could do at home is a tactic clinics use to increase revenue (your cost).  Let’s not intentionally make healthcare more expensive!